Privacy Policy

Effective date: September 10, 2026

Doordeed respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

Personal details such as name, contact number, email address, and address.
Rental agreement related information such as property details, landlord/tenant information, and verification data.
Biometric and identity verification information as required for KYC and legal compliance.
Location information when needed for service availability, appointments, or verification.
Usage data, device information, and app interaction details for service improvement.

2. How We Use Your Information

We use your information to:

Create, process, and register rental agreements.
Provide doorstep verification and appointment services.
Track application progress and send status updates.
Support customer service, disputes, or help requests.
Comply with legal, regulatory, and government reporting requirements.
Improve the quality, performance, and security of the app.

3. Data Sharing

We do not sell your personal data. We may share limited information with:

Government or authorized registration portals required to legally register the agreement.
Trusted service providers who assist with app operations, payment processing, verification, or support.
Legal authorities when required by law or to protect rights and safety.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may have the right to access, correct, update, or delete your personal information in accordance with applicable law. You may also contact us to withdraw consent where consent is required for processing certain data.

7. Children’s Privacy

Our services are intended for adults and are not directed to children under the age of 18 without proper parental or guardian consent where required by applicable law.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app and on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@doordeed.com
Phone: +91-00000-00000