Privacy Policy

Effective date: September 28, 2026

doordeed is an end-to-end digital service completion platform for rental agreements and related documentation support, operated by CheckIt Digital Solutions (the "Company"). The platform may expand to additional service categories over time, while this Privacy Policy explains how the Company and the doordeed application collect, use, store, and share information when you use the mobile application and related services.

1. Information We Collect

We may collect and process the following information when required to provide our services:

Personal details such as name, phone number, email address, residential address, and identity information.
Rental agreement related information such as property details, landlord and tenant information, ownership records, and agreement documents.
Documents uploaded for verification, service processing, and document completion, including ID proof, address proof, and related supporting records.
Location data and appointment information when needed for service availability, doorstep verification, or legal processing.
App usage data, device information, logs, crash reports, and service interaction details to improve the application and support experience.

Important: doordeed does not collect biometric data from our side. Any biometric authentication or verification required for the process is completed through a government-authorized portal or an official verification channel designated by the relevant authority. We do not collect, store, or retain biometric data such as fingerprints, facial templates, Aadhaar biometric details, or similar biometric identifiers in our systems.

2. How We Use Your Information

We use your information to:

Provide and manage rental agreement and related legal service workflows.
Prepare, validate, and track service requests, appointments, and completion steps.
Share required details with authorized government portals or official channels where necessary for processing and legal compliance.
Send updates, service communication, and reminders related to your application or agreement.
Support customer service, document review, dispute handling, and transaction support.
Operate the app, improve service quality, prevent misuse, and maintain security.

3. Data Sharing

We do not sell or rent your personal data. We may share limited information with:

Government or authorized registration portals required to legally complete or validate the rental agreement process.
Trusted service providers who assist with app operations, payment processing, verification, customer support, or hosting.
Legal authorities, regulators, or authorized persons when required by applicable law, court order, or safety requirements.
Other parties only where necessary for service completion and permitted under applicable law.

4. Security

We take reasonable administrative, technical, and operational steps to keep your information as secure as possible. We strive to protect personal data against unauthorized access, misuse, or loss and continuously work to improve the safety of our systems. While we do our best to maintain strong security, no digital system can be guaranteed to be completely risk-free, and we therefore encourage users to also take appropriate care with their own account information.

5. Data Retention

We retain your information only for as long as it is needed to provide our services, comply with legal requirements, resolve disputes, enforce our rights, and support legitimate business needs. If you want your data deleted or updated, you may simply request it by contacting us using the details below, and we will review and process your request in line with applicable law and our operational requirements.

6. Your Rights

You may have the right to access, correct, update, or request deletion of your personal information in accordance with applicable law. You may also request to withdraw consent where consent is required for a particular processing activity. To exercise any request, please contact us using the details below.

7. Children’s Privacy

Our services are intended for adults and are not directed to persons under the age of 18 without proper parental or guardian involvement as required by applicable law.

8. Third-Party Links and External Platforms

The doordeed app may provide links or access to third-party websites, official portals, or external verification platforms. We are not responsible for the privacy practices, content, or security of those third-party services, including any government-authorized platforms used for biometric verification or agreement completion.

9. Mobile App Ownership and Source Code Rights

The doordeed mobile application, its source code, design, branding, content, workflow, and associated intellectual property are the proprietary property of doordeed and/or CheckIt Digital Solutions. The app is provided for use under the applicable terms and conditions, and users do not acquire ownership rights, resale rights, or redistribution rights in the app or its source code. Unauthorized copying, reverse engineering, redistribution, or commercial exploitation of the app or code is prohibited.

10. Service Availability and Limitations

We try our best to keep the platform available and reliable for our users as much as possible. While we work to minimize interruptions and keep the service running smoothly, we cannot guarantee uninterrupted access at all times. Service completion may still be affected by server conditions, internet connectivity, third-party systems, government portal responsiveness, or other factors outside our direct control. When issues do arise, we make every reasonable effort to restore service as quickly as possible.

11. Disclaimer

doordeed is a digital service completion platform that facilitates and coordinates rental agreement services. Service availability, verification, appointment scheduling, registration, processing time and completion may depend on applicable government authorities, registration systems, service providers, document verification and other external factors. Users are responsible for providing accurate and complete information and valid documents. Applicable government, registration, professional and third-party charges may vary based on the service and location.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or service practices. Any revised version will be published within the app and on this page with the updated effective date. Continued use of the app after an update indicates your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: support@doordeed.com
Phone: +91 7709301006